Buy in PR | RETURN POLICY

RETURN POLICY

Last updated: January 10, 2023

BRING BACK

All returns must be postmarked within four (4) days of the delivery date by the United States Postal Service. All returned items must be in new and unused condition with all original tags and labels attached.

RETURN PROCESS

To return an item, you have forty-eight (48) hours after order delivery (based on United States Postal Service (USPS) tracking number) to email customer service at support@tucomprapr. com. If a product is faulty or damaged, a picture of the damaged product and box is required.

Please note that you will be responsible for all return shipping costs (this does not apply to faulty or damaged products). We strongly recommend that you use a traceable method to mail your return.

REFUNDS

After receiving your return and/or inspecting the condition of your item, we will process your return. Please allow at least two (2) days to process your return. Refunds may take 2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. Once your order has been shipped, shipping costs are NON-REFUNDABLE.

EXCEPTIONS

The following items cannot be returned:

Franco Gypsy Arm

Ricomini Gypsy Arm

Raisin Bread La Orocoveña

Majorca La Orocoveña

Mal Cortao La Orocoveña Bread

Holsum Pineapple Coffee Cake

Holsum Donuts

Holsum Pound Cakes

Bimbo Mini Cakes

· Los Cidrines Bread

For defective or damaged products, please contact us at support@ tucomprapr .com .com to arrange a refund or exchange.

Keep in mind

· A 25% restocking fee will be charged for all returns. (This does not apply to defective or damaged products).

· Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions about our return policy, please contact us.